How to get a notification submission to be sent in plain text?

  • ACSIntake
    Asked on February 14, 2020 at 8:33 PM

    Hello, I am trying to get a notification submission to be sent in plain text. I read a webhook was the best way to do this. However, I do not know my end point url. My end goal, is to get the submissions in plain text format by email to then be transmitted to our database which only reads plain text.

  • Vanessa_T
    Replied on February 14, 2020 at 8:42 PM

    My end goal, is to get the submissions in plain text format by email to then be transmitted to our database which only reads plain text.

    Just to confirm, you want to receive the submitted data in your email but in plain text? Then the data from your email into your database?

    Please note that we no longer have control on what happens next within your email. You can however use an external script to receive the submitted data, send an email then save the data to your database.

    You then host this external script somewhere else and use the URL for that script as the endpoint of your webhook.

    Note that you need to have programming experience to create the external script. If you are uncertain how to do that, you can hire a programmer/developer.

  • ACSIntake
    Replied on February 18, 2020 at 12:50 PM

    Thank you, 

    Essentially, I need the submission to be in plain text. That would solve the problem. 

  • Kiran Support Team Lead
    Replied on February 18, 2020 at 3:05 PM

    Could you check the API section to see if that works?

    https://api.jotform.com/docs/#submission-id

    Please give it a try and let us know if you need any further assistance. We will be happy to help.