I am having JotForm fetch subscriptions that I already created in Stripe

  • philipmeese
    Asked on February 14, 2020 at 9:58 PM

    I am having JotForm fetch subscriptions that I already created in Stripe. Within Stripe, I have one product with 3 pricing plans.

    JotForm fetches the cost of each pricing plan but, not the unique nickname of each pricing plan. Instead, JotForm only fetches the product name and applies it to each pricing plan. So on the form, the pricing plans are only distinguished by the price.

    What do I need to do to get JotFrom to fetch the unique nickname for each pricing plan created in Stripe?

  • Girish JotForm Support
    Replied on February 15, 2020 at 1:03 AM

    Hello,

    I can see that you had raised a similar issue earlier: https://www.jotform.com/answers/2163388 

    It seems to be a bug and my colleague has already forwarded that to our back end team for further investigation.

    I would request that you follow up on that thread to avoid confusion and for easy tracking of issue status. I am thereby closing this thread.

    Thanks!

  • philipmeese
    Replied on February 15, 2020 at 7:19 AM

    I was just trying to be more specific by providing additional screenshots... I'll follow up on the other thread.