Some hacked my account

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    Shannen 
    Asked on February 15, 2020 at 02:26 PM

    Hi my jot form has been hacked and my password changed

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    Mike_G
    Answered on February 15, 2020 at 03:24 PM

    If your password was changed without your consent, you can still gain access to your account by resetting your password.

    The password reset instructions will always go to the email address associated with the account.

    https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    The email address associated with the account cannot just be updated without verifying the changes via your email first.

    Feel free to let us know if you need any further assistance.