I published but the preview link does not work

  • Juliet Clark
    Asked on February 16, 2020 at 1:55 PM

    1581879284jot form prob 2 Screenshot 101581879297jot form problem Screenshot 21


  • Bojan Support Team Lead
    Replied on February 16, 2020 at 2:05 PM

    Greetings and thank you for your message.

    I have tried to open the form you have provided, and it loaded without any problems. 

    If your form is enabled and ready for use, you can copy the form link and send it to everyone you wish to fill it. You can see the form link when you click on the Publish from the top menu.

    I published but the preview link does not work Image 1 Screenshot 20

    Can you please tell us how exactly you've got to the page with the Form not found message, that way we would be able to provide you with better assistance.

  • Superbrand
    Replied on February 17, 2020 at 6:50 PM
    I cut and pasted the form into the browser bar. Now I can’t access my account at all. It says it is suspended.
    Sent from my iPhone
    ...
  • Bojan Support Team Lead
    Replied on February 17, 2020 at 8:05 PM

    Greetings and thank you for your message.

    I have checked your account and it looks like everything is normal. Are you still unable to log in? If so, can you please provide us with the username of the account you are trying to log in.

    Thank you for your further information.