how to use widget in take photo of camera

  • Profile Image
    kalanipunit
    Asked on February 17, 2020 at 12:51 AM
  • Profile Image
    Richie_P
    Answered on February 17, 2020 at 04:26 AM

    May we know if you receive an error when using the take photo widget?

    When you use the widget in a web browser, it will detect the device that could take a camera.

    It seems you have also created multiple threads regarding the issue.

    https://www.jotform.com/answers/2165959

    Kindly refrain from posting the same issue on different threads to avoid confusion.

    Thank you.

  • Profile Image
    kalanipunit
    Answered on February 17, 2020 at 05:18 AM

    Hi,


    I am facing the issue while filling the form from a normal smartphone. 


    This form is for the salesperson and they need to take the required information. 


    Its working fine on my LG v30+ & other vivo phone but not working on the other smartphone. 


    Either the images captured turns blank or they are not getting a camera option. 


    Thank You.


  • Profile Image
    Richie_P
    Answered on February 17, 2020 at 06:40 AM

    May we know the android version and the mobile phones with the issue?

    May we know the web browser used to view the form in the mobile phone?

    Looking forward for your response.