What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can an attachment be sent as an attachment in the e-mail from the form, rather than being a download link?

    Asked by fletch_r21 on April 14, 2011 at 05:30 AM

    I need the incoming message to detect the attachment that has been uploaded rather than just a link, as it is an automated system.

    Page URL:

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    JotForm Support

    Answered by NeilVicente on April 14, 2011 at 06:56 AM


    Unfortunately, it is not possible to have the file uploads sent as an attachment together with the email. There is currently no way to do this.


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    Answered by ssmith on June 09, 2011 at 10:29 AM

    This would be a great feature. Not sure why this wasnt thought of already.

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    Answered by lbmh on June 09, 2011 at 02:58 PM

    Would defininitly be a plus

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    JotForm Support

    Answered by NeilVicente on June 09, 2011 at 03:17 PM

    Hi to everyone,

    While this could prove to be very useful and handy to our users, it will definitely do the opposite to our servers. I can see this feature having the potential of being a bandwidth hog. Imagine how much bandwidth a single form submission with a 100MB upload will eat up if it will be sent to, say, 5 email addresses.

    I am of the opinion that sending out a download link for the file serves the same purpose as sending the file itself. It is even better in the sense that the form owner will have the option to download only those files that he/she wants to, i.e., SPAM can be avoided.

    I'm not sure if our developers are already aware of this request, but then again, in my opinion, this is pretty much unworthy of implementation.


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    Answered by ssmith on June 09, 2011 at 03:31 PM

    i did see where you can add the field in the email and it creates a link. that works fine with me.


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    Answered by adminLLS on August 25, 2011 at 12:27 PM

    I would prefer an attachment too. As it is, we have to click each field, wait for it to load, then right click it and save it on our hard drives. My employees have asked me to look for a form that will allow us to download it quicker.

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    JotForm Support

    Answered by NeilVicente on August 25, 2011 at 12:48 PM


    Sorry but I don't think our developers would be too keen on implementing this for the reasons I mentioned in my latest response to this thread.

    Try integrating your form to Dropbox instead to have the files downloaded directly to your computer, granting you have Dropbox installed in it. Click the link below to learn more about it.

    JotForm - Dropbox Integration

    Let us know if you need more information regarding this cool feature.


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    Answered by uplandadmin on May 16, 2016 at 11:23 PM

    I am just wondering if anything in this regard may have changed, can this not be included in part of pricing and be offered with certain limitations under various subscription plans you guys currently offer. I think pricing has changed since I last used jotform a couple years back and you guys do not even offer the enterprise version of it... 


    I have a need for this particular feature where by i need to send zipped attachments and just found out that jotform does not do this... which really sucks, i would even pay for it, and my file size limit would be 10mb... bandwidth is something u can charge for....

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    JotForm Support

    Answered by EltonCris on May 17, 2016 at 03:11 AM


    Thanks for asking.

    This thread is way too old. We will answer your question on a separate thread here https://www.jotform.com/answers/840616. We'll be on that thread shortly.

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    JotForm Support

    Answered by Welvin on June 28, 2016 at 03:47 PM

    Good news everyone! We have just released this feature to get the file uploads as email attachments.

    Please check this blog post for more details: https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments

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    JotForm Support Manager

    Answered by Jeanette on August 19, 2016 at 12:06 PM

    We have even greater news for you, now it's possible to attach any specific file (not only uploaded files) in the autoresponder for your users!

    Please check this link for further information: