What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Sub-User Accounts creating forms under main account.

    Asked by jpetersOS on May 13, 2013 at 01:29 PM

    There are a few of us in my department that are using jotform to create forms. I have added sub-user accounts for each person under our main account but when they create their account and go to create a form, it does not show up under our department's account and the forms they create seem to have the limits of a free account. Is there no way for them to create accounts under our main account? If we create a form for each person and just allow them to edit the form, will that form still be limited by their account or will it retain the permissions of the full account?

  • Profile Image

    Answered by sidharth_kch on May 13, 2013 at 01:52 PM


    Sub accounts like any normal free account and only difference is that they get access to forms/submissions of main account who shared the form with sub account.

    If the sub account creates any form in their account normal limits will be applicable as of free account. If you create a form in your account and share it with user, limits will be applicable based on your account plan and not of sub account.

    Should you have any questions please feel free to contact us.