Video Files on Dropbox are not full length.

  • Profile Image
    Deb Emerson
    Asked on May 13, 2013 at 02:06 PM

    I use dropbox to upload CME videos for my doctors.  In the past this has worked great.  Today I checked and the files that I had uploeaded are only showing 15 min of the 45 that they are.

    I was unaware that there was a problem until one of the docs let me know today.

    I checked the original files and they are the complete 45 min.

    What happened?

     

    Thank you.  Deb

  • Profile Image
    sidharth_kch
    Answered on May 13, 2013 at 04:04 PM

    @Deb Emerson

    I have already responded to you on this thread:

    http://www.jotform.com/answers/216675-Video-Files-on-Dropbox-are-not-full-length-#0

    Thanks,

    Sidharth