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Norma1234Asked on February 17, 2020 at 12:40 PM
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Albert_GReplied on February 17, 2020 at 2:19 PM
Hi Norma1234,
You can follow this link to cancel your existing subscription.
https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free
Once you've done this, please let us know and we can request for a refund.
Thank you.