IGNORE - I fixed it (Users not able to complete form)

  • Profile Image
    EmbraceCreatives
    Asked on February 17, 2020 at 03:13 PM

    I FIXED THE ISSUE BY USING HTML INSTEAD OF THE 3RD PARTY BUTTON

    YOU CAN IGNORE THIS QUESTION.

    Hi,

    I just uploaded a form to my Wordpress site and the form itself is there but when users want to pay, the form just spins and spins.  They try 1-2 times before they leave frustrated. 

    I don't recall if I used your Wordpress Com or Wordpress Org 3rd party platform button.

    Please help me fix this problem.

    Andrea 

    Code I see in Admin area:

     

    https://form.jotform.com/form/200115101925034

     

  • Profile Image
    BDAVID
    Answered on February 17, 2020 at 05:08 PM

    Glad to know that you figured it out. Please open a new forum thread if you need anything else, we will be glad to assist you.