Hi I want to upgrade to the premium account but as it is the 14th today will my month run to the 14th of next month.

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    JohannKotze
    Asked on April 14, 2011 at 06:45 AM

    Then also on what date will I be debited on my CC. Please let me Know as I need to do this today still.

     

    Kind Regards

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    mliz
    Answered on April 14, 2011 at 06:57 AM

    Hi JohannKotze,

    If you decide to upgrade to Premium package the next billing
    period will be on the 14th of May. However the form limits are reset every first
    day of the month. Payment will be collected from your card at the time of
    the upgrade.

    Thanks for using JotForm.

    Let us know if you have further questions.

    Regards,
    Mliz

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    JohannKotze
    Answered on April 14, 2011 at 07:19 AM
    It is actualy the Professional package and one last question when will the a=
    ccount be updated as I have loads of registrations that needs to be done ove=
    r the weekend.

    Thanks for your prompt responce.

    Kind Regards
    Johann Kotze
    071 576 9610
    Sent from my iPhone
  • Profile Image
    mliz
    Answered on April 14, 2011 at 07:26 AM

    Hi,


    After the upgrade your account should be updated instantly as long as
    there are no problems with the payment.
    You will see the changes right after you logout and login again,
    the indication that it has been upgraded are the increase on the limits
    and once you get to the Account Settings you should see the type 'Professional'.

     

    Best Regards,
    Mliz