Is it possible to use the form to collect account information to send money to the said recipients?

  • Monique
    Asked on February 17, 2020 at 8:48 PM

    Hello, I read the FAQ and it mentioned that the secured form cannot be used in lieu of collecting payment information and to use one of the payment widgets instead. I needed to use the form to collect account information to send money to the said recipients. Is that still in violation of the terms? If so then I will remove the form. Thank you!

  • jherwin
    Replied on February 17, 2020 at 10:40 PM

    Thanks for contacting us!

    It is not allowed to collect account information. Can you please tell us which account information you are referring to? Is it a bank account (Account numbers and routing numbers)?

    Looking forward to your response.

  • Monique
    Replied on February 17, 2020 at 10:44 PM

    Yes it would be for bank account information but if that's not allowed then I will delete the form

  • mwhouseofstyle
    Replied on February 17, 2020 at 10:50 PM
    Yes it would be for a bank account
    ...
  • jherwin
    Replied on February 18, 2020 at 12:21 AM

    We have an integration, but it is meant to receive payments directly from a customer’s bank account. Unfortunately, there is no way to allow collecting banking information, not even through file uploads.

    If it's important for you to process payments through bank transactions, consider the following recommendation. JotForm has implemented a way to help you process payments directly from your customers’ bank account without infringing any law or putting our company in jeopardy.

    This payment processor is called eCheck.Net and you can learn more about this by following this guide on How to Integrate eCheck Net with your Form.