Activating Form

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    jaglenn
    Asked on May 13, 2013 at 04:43 PM

    Hey there,

    How are you?  I have deleted my form and would like for my account to be reactivated. 

    Thanks,

    Juanita

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    sidharth_kch
    Answered on May 13, 2013 at 04:55 PM

    @jaglenn

    I checked your account and see it in OVERLIMIT status as you have received 13 payment submissions and 16 SSL submissions. Free accounts are entitled to receive only 10 payment and 10 SSL submissions.

    You will have to upgrade or wait for start of next month when the submission counter are reset.

    Let us know if you need further assistance.

    Thanks,

    Sidharth

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    jaglenn
    Answered on May 14, 2013 at 12:58 PM

    I am trying to pay for the premium plan but I am getting an error that the Jobform page could not be found.  I have an important event going on and this is important that it's goes live really soon.  What should I do?

  • Profile Image
    sidharth_kch
    Answered on May 14, 2013 at 01:51 PM

    @jaglenn

    I just created a free account and tried to upgrade it. I dont see any error. 

    On which page actually are you getting this page not found error? You can try to create another account and see if you can upgrade that account. If you are able to upgrade a different account, i will transfer this form to your new account.

    Let us know so that we can investigate this issue.

    Thanks,

    Sidharth