What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Move my form to my registered account?

    Asked by sarahcee on May 13, 2013 at 04:57 PM
    missing form
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    Answered by yselboller on May 13, 2013 at 10:05 PM

    I am having challenges understanding exactly what you are trying to achieve. Do you have more information or say an example or screenshot that can help us visualize or understand this issue better?

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    Answered by sarahcee on May 13, 2013 at 10:59 PM

    Sorry, I reposted my question and didn't realize this was still here.  Basically, I'm using a form on a website (http://studiodeseo.com/mailing-list.html) and I'd like to edit it in Jotform but I can't find the form in "My Forms" in my account.  I don't remember having another account.  Do you know how to find it so I can edit it?

     

    Thanks!

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    JotForm Support

    Answered by EltonCris on May 14, 2013 at 04:18 AM

    @sarahcee

    I checked the form on your website and it belongs to a "guest account", meaning you are not logged in when you created that form. Should I moved this form to your current account "sarahcee" so you will get full access of this form? Kindly confirm so we can proceed in doing so.

    We'll wait your reply. Thank you!

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    Answered by sarahcee on May 14, 2013 at 09:13 AM

    Yes please!  Thank you!!

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    Answered by sidharth_kch on May 14, 2013 at 09:45 AM

    @sarahcee

    I have moved your form "30295642518153" from your guest account to "sarahcee"

    Please check your account and let us know if you see this from in your account.

    Thanks,

    Sidharth