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  • Profile Image

    notification email to different addresses

    Asked by touchd on May 13, 2013 at 06:38 PM

    Hi, I manage multiple email addresses from different customers of mine. For example I have one customer that has info@glacier-coolers.com and i have another customer that I manage called info@touchdolls.com

    I would like to get notifications from each individual emails if someone fills out a form from glacier-coolers.com I would like to get an email notification to info@glacier-coolers.com 

    If someone fills out the form from touchdolls.com I would like to get an email notification from info@touchdolls.com

    Please advise on how to do this since the form builder only sends out from touchdolls.com even if i change the notification email "Recipient E-mail: info@glacier-coolers.com" it still sends the notification to info@touchdolls.com.


  • Profile Image

    Answered by gori-mathew on May 14, 2013 at 01:34 AM


    I have taken a look into your account and the email to which the notification are to be sent to has not been changed"info@glacier-coolers.com".

    Please follow the guidelines provided below.

    1. Click on 'Setup and Embed'

    2. Click on 'Email Alerts'

    3. Select 'Notification'

    4. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom).

    You can then change the recipient email address.

    If you are planning to have 2 email addresses on the recipient E-mail, don't forget to include a comma after each address.

    Hope this helps!