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rzunigalhAsked on February 18, 2020 at 10:06 AM
Hello, we are using the jotform-api-csharp
https://github.com/jotform/jotform-api-csharp
In this moment all the queries are responding
"ExceptionMessage":"Error en el servidor remoto: (401) No autorizado.
But when we use the API Key in any browser the server respond OK
Please we need help
Thanks
Regards
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rzunigalhReplied on February 18, 2020 at 10:27 AM
There are problems querying the questions
https://api.jotform.com/form/{IDFORM}/questions?apiKey=XXXX -> ERROR
https://api.jotform.com/form/{IDFORM}/submissions?apiKey=XXXX -> OK
these calls started to fail today
We are testing with chrome
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Sonnyfer JotForm SupportReplied on February 18, 2020 at 1:21 PM
Hi,
I apologize for the inconvenience this may have caused.
Please share with us the link of the form so we can test it on our end. Guide: Where-to-Find-My-Form-URL.
Meanwhile, you may want to check below guides as well:
How-to-Create-a-JotForm-API-key
Looking forward to your response.
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rzunigalhReplied on February 18, 2020 at 1:36 PM
Hello, the URL is
https://api.jotform.com/form/92164718300654/questions?apiKey=XXX
I tested right now and is working again, but I think is important check what was the problem
Thanks
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Dawood_MDReplied on February 18, 2020 at 4:23 PM
Hello rzunigalh,
We are glad to hear that it's now working.
If the API call fails again, please do get back on this thread with some screenshots to let us escalate it to our team.
Please do not hesitate to reach out to us if you have additional questions. We will be happy to help.