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AmandaAsked on February 18, 2020 at 1:29 PM
How can we resolve this? I spent SOOOOOOOOO long creating my jotform! I really really don't want to start over!
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Albert_GReplied on February 18, 2020 at 3:47 PM
Hi Amanda,
Your form is still on your account and the link is https://www.jotform.com/form/200445663027147
However, your account was suspended because this form is collecting driver's license, this violates our Terms of Use.
In order to regain access to your account, we will need to ask your permission to remove the field. Only then we can re-activate the account.
If your account gets re-activated, you can still collect sensitive information but it needs to be protected by these widgets:
a.) Terms and Conditions or Short Scrollable Terms
b.) Any Signature widget.
Thank you.