Total is not calculated correctly and not transferring to Stripe

  • TNNY
    Asked on February 18, 2020 at 7:52 PM
    It's also not totaling the number of tickets nor transferring the amount to the Stripe form although I thought I set that up correctly.
  • Girish JotForm Support
    Replied on February 18, 2020 at 8:01 PM

    The calculation for the "Total Number of tickets" had an extra "+" sign at the end. Please remove that and Save the widget:

    15820738601902 6 Screenshot 10

    Also, the "Total ticket cost" field looks to have an incorrect calculation. Are you adding 26.25 or multiplying 26.25? If multiplying, please remove the underlined symbols from the calculation:

    15820740121902 5 Screenshot 21 

    Once these changes are made, the total is calculated correctly and also passed to the payment field.

    Please check and update us.