Entire form is not showing up

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    doghousing
    Asked on May 14, 2013 at 08:36 AM

    I've added a form onto a FB page and for some reason, it's no longer showing the entire form.  Just the very first part of it.  I even tried to do it through the static app you recommend through here and it does the same thing.  The form stops at the same point.  When I preview through this site, the entire form shows up.

    https://www.facebook.com/doghousing.inc/app_190322544333196

  • Profile Image
    glennlee
    Answered on May 14, 2013 at 10:06 AM

    Hi,

    I checked your FB pages and I can see the whole form displaying.I am using google chrome. Please try to clear your browser cache. I also suggest to test your form using google chrome or firefox. Thanks!

    Here is the top part.

    And here is the end part.

  • Profile Image
    Answered on May 14, 2013 at 10:39 AM

    I cleared my cache, etc and tried it again (in both firefox and ie) and I can't scroll through it.  The only way I can scroll through the form is by clicking on one of the entry areas and tabbing through it.  Does what I'm trying to describe make since?  So, if I tab through it, I do see everything, but that's the only way I can progress through the form.  Am I missing something to where it should have arrows/scroll bar to the right? 

  • Profile Image
    glennlee
    Answered on May 14, 2013 at 12:26 PM

    Hi,

    Please try to embed your form using Iframe, please see this guide. May I ask also which IE version your are using? Its also looks fine in Firefox.

     

    Regards, 

  • Profile Image
    sara
    Answered on May 14, 2013 at 12:37 PM

    Thanks!  I actually googled it and found some other threads where people were having scrolling issues.  I went through and changed the (args[1]) to 1 (it was set at 0) and changed scrolling to yes (it was set at no).  It appears to be showing up fine!  Thanks so much for your help and quick responses!

  • Profile Image
    EltonCris
    Answered on May 14, 2013 at 04:52 PM

    Hi Sara,

    Glad to hear you've managed to solved it. Smart moved!

    If you have any other JotForm related questions or concerns, message us here.

    Cheers!