What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Entire form is not showing up

    Asked by doghousing on May 14, 2013 at 08:36 AM

    I've added a form onto a FB page and for some reason, it's no longer showing the entire form.  Just the very first part of it.  I even tried to do it through the static app you recommend through here and it does the same thing.  The form stops at the same point.  When I preview through this site, the entire form shows up.

    https://www.facebook.com/doghousing.inc/app_190322544333196

    Page URL:
    https://www.facebook.com/doghousing.inc/app_208195102528120

    app preview FB site
  • Profile Image

    Answered by glennlee on May 14, 2013 at 10:06 AM

    Hi,

    I checked your FB pages and I can see the whole form displaying.I am using google chrome. Please try to clear your browser cache. I also suggest to test your form using google chrome or firefox. Thanks!

    Here is the top part.

    And here is the end part.

  • Profile Image

    Answered by on May 14, 2013 at 10:39 AM

    I cleared my cache, etc and tried it again (in both firefox and ie) and I can't scroll through it.  The only way I can scroll through the form is by clicking on one of the entry areas and tabbing through it.  Does what I'm trying to describe make since?  So, if I tab through it, I do see everything, but that's the only way I can progress through the form.  Am I missing something to where it should have arrows/scroll bar to the right? 

  • Profile Image

    Answered by glennlee on May 14, 2013 at 12:26 PM

    Hi,

    Please try to embed your form using Iframe, please see this guide. May I ask also which IE version your are using? Its also looks fine in Firefox.

     

    Regards, 

  • Profile Image

    Answered by sara on May 14, 2013 at 12:37 PM

    Thanks!  I actually googled it and found some other threads where people were having scrolling issues.  I went through and changed the (args[1]) to 1 (it was set at 0) and changed scrolling to yes (it was set at no).  It appears to be showing up fine!  Thanks so much for your help and quick responses!

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 14, 2013 at 04:52 PM

    Hi Sara,

    Glad to hear you've managed to solved it. Smart moved!

    If you have any other JotForm related questions or concerns, message us here.

    Cheers!