What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I cancel my subscription?

    Asked by youthed on May 14, 2013 at 10:55 AM
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    Answered by glennlee on May 14, 2013 at 11:02 AM


    Thanks for contacting us!

    To downgrade your account, please follow steps below.

    1. Click Account.

    2. Then go to billing click free.


    I also checked your account and your subscription is already cancelled, but your account will stay premium until the time you have paid for expires which on May 25, 2013.