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    Why does required fields say they were not filled out when the option "other" is used.

    Asked by InTouchandConcerned on May 14, 2013 at 11:29 AM

    In a few of the required fields on our form we have an option "other" that can be used. When we use this option it will not let us submit the form saying that the required fields with the option "other" selected and filled out have not been filled out.

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    Answered by jefreylandicho on May 14, 2013 at 12:04 PM

    When you select 'Others' , you are required to insert a value into its field. The reason why you received that warning is because the 'Others' value field is empty. To resolve this issue, either fill up the field or Set Allow Other field to No.

    If you have any other questions, please contact us again.