Access Denied When Downloading The File

  • Profile Image
    ProductionServices
    Asked on May 14, 2013 at 11:33 AM

    We are still having an issue opening uploaded documents from our inbox. 


    Thanks.

  • Profile Image
    jefreylandicho
    Answered on May 14, 2013 at 12:42 PM

    I was also unable to access the file directly and through the submission window. I have forwarded your concern to our developers to help resolve this issue. Please wait for their response regarding this matter.

  • Profile Image
    liyam
    Answered on May 15, 2013 at 09:50 AM

    Hello ProductionServices.  There was a problem with the download links generated from the email alerts the other day.  I have already made a fix for this yesterday and today.

    For the link in issue, please do click this link instead to download the file.

    Thanks.