How do I find my "Document Open Password"?

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    Asked on February 19, 2020 at 05:29 PM

    When I try to view an attached document in the email that I receive from Jotform, it is saying that I need to enter a document open password. I have tried to use my current password and it is not working. 

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    Answered on February 19, 2020 at 09:40 PM

    You must have set a different password to open the document in your Notification email:


    If you do not remember the password please reset the password to a new one.

    Let us know have further questions.