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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    sent out a question about having different email addresses for the notification

    Asked by Marvin on May 14, 2013 at 01:38 PM

    havent heard back, is there a waiting period for my question to be answered?

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    Answered by sidharth_kch on May 14, 2013 at 01:43 PM


    Your username is "touchd"? 

    I checked and see that your question was answered. Please check this thread: http://www.jotform.com/answers/216812-notification-email-to-different-addresses#1



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    Answered by dinesh-it on May 14, 2013 at 01:46 PM

    Hi Marvin,

    Here is a same question that asked and solved, refer this thresd


    Is this your actual problem? Can you able to solve your problem now?

    Feel free to ask for further clarification

    Thank You


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    Answered by Marvin on May 14, 2013 at 04:57 PM
    I followed instructions and when I change the recipients email it still goes out to the first one I had original put.
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    JotForm Support

    Answered by EltonCris on May 14, 2013 at 07:35 PM

    Hi Marvin,

    You should make an actual submissions with your form to test the new email address entered on your form notification. Clicking the "Test Email" button will only send a test submission to the email address associated with your account.

    Hope this clears your concern. Thanks!