What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I provide my users a link to download a document?

    Asked by dvvasquez on May 14, 2013 at 04:47 PM

    I require my users to upload an Employee Recommendation Letter, but I need to allow them to click a link and download a template for that letter. Can I upload the template, provide a link and have the users click the link to download it to be filled out, or do I have to do that outside of JotForm?

    JotForm template
  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 14, 2013 at 06:25 PM

    We do not host files, so you will have to upload the file somewhere else (Dropbox's public folder is a good one) and provide the link on the form.

    To add the link to the form, you simply need to insert a Free Text control, and paste the download link.

    Here's a diagram to give you an idea: