- odillonAsked on May 14, 2013 at 05:10 PM
I have disabled the SSL forms I was testing and I do not know why I am still receiving the following email:
"You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. Free accounts are limited to 10 SSL submissions per month."
Should I be worried about this message? Or it is a normal behavior after we tested the SSL?
I have 2 form types one for after hours contact:
The other one for a trial version info:
I cannot find any SSL encryption in those 2 forms.
Any idea?Page URL:
- JotForm SupportEltonCrisAnswered on May 14, 2013 at 08:18 PM
You have few forms on your account so the other might be using https (secure form). I would suggest to check them as well since SSL submissions will only activate once a form is submitted on a secure version (https).
Your forms was temporarily disabled due to over-limiting SSL limits but I have reseted your SSL Counter to zero so it should now be fine. Note that we can only do this once. Please also see our Pricing page for more details about submissions limits.
- odillonAnswered on May 17, 2013 at 06:19 PMHi, thank you for your response.
I have checked the eventual SSL I would have left behind after my tests and
I could not find any.
I also checked the embedding option and none came up on screen.
Should I look somewhere else?
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- JotForm SupportjonathanAnswered on May 17, 2013 at 08:52 PM