Added fields (2) but these two fields are not showing in preview

  • logistichelp
    Asked on February 20, 2020 at 1:09 PM

    added two fields

    building name and Department name

    Neither shows in the form preview


  • KrisLei Jotform Support
    Replied on February 20, 2020 at 2:38 PM

    Hi,


    Thank you for contacting us.

    I checked your form and its Revision History Logs, it seems that there were no fields added on the history logs: How-to-View-Form-Revision-History.

    I also cloned your form to see if I could replicate the issue. I added Short Text Entry form elements for those fields and it is indeed on the preview mode or the changes are saved.

    1582227446add fields Screenshot 10 

    Kindly try to add those fields again then let us know if the issue still persists.