Why does the Free Text in my form not come through in the email?

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    Asked on May 14, 2013 at 06:22 PM

    Pleas Help.

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    Answered on May 14, 2013 at 06:32 PM

    Free text is not a user-entered data, so it is not included, by default, on email alerts.

    However, you can easily edit your form's email template and type or paste in the said text in any way you want.

    To do so:

    1.  Open your form in edit-mode
    2.  Click Setup & Embed
    3.  Click Email Alerts -> Notification
    4.  Modify the template
    5.  Click Finish then save your form


    Please let us know if you require further assistance.