What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Cancellation Please Help

    Asked by eschwartz on April 14, 2011 at 12:19 PM

    Please cancel my account.  Thank you.

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    JotForm Support

    Answered by liyam on April 14, 2011 at 03:37 PM


    I will submit this request to the better person to handle this.

    Thank you for your patience.

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    Answered by newbrunswick on April 14, 2011 at 03:40 PM

    to be clear, this is not me.  i am not interested in canceling the account username "eschwartz".  thank you, eric

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    Answered by serkan on April 15, 2011 at 07:28 AM

    @newbrunswick Please change your e-mail address, you are using the same address with eschwartz and that's whats causing this error.

    We are investigating this problem.

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    Answered by eschwartz on April 15, 2011 at 07:34 AM
    Newbrunswick is my account as well. Please advise. Thanks, Eric Schwartz.
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    JotForm Support

    Answered by NeilVicente on April 15, 2011 at 08:27 AM

    Hi Eric,

    This account mix up is being taken care of. We will notify you of updates regarding this matter. There is no need to worry, we will not have your account cancelled.