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    notification not coming to the right email

    Asked by CONFX on May 14, 2013 at 07:40 PM

    When I put the form in my website and try to test the submission i found that the email did not sent to my email linked in (SUBMIT) but it is sent to the email filled in the form for example

    The email I have to receive the form through is info@conf-x.com

    when I try to test the form I pu an email mahiisme@hotmail.com

    I found that the filled form sent to mahiisme@hotmail.com and not to info@conf-x.com

    which means that the visitors will receive their forms through their emails and I will not recieiving it

    please inform me how to solve this problem

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    JotForm Support

    Answered by EltonCris on May 14, 2013 at 09:25 PM


    In which form are you referring to? Your abstract submissions form seems to be fine, it has the right email address info@conf-x.com.

    Also, did you changed the email address on the form notification? Here's a guide: Finding out E-mail Address used for submission notifications

    We'll wait your reply. Thanks!