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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form ID did not match. Submissions are broken.

    Asked by ashdav on May 15, 2013 at 12:26 AM

    Hi guys,

    I'm receiving this error on my form.

    "Form ID did not match. Form ID: Form Name: 22148757536966"

    No files are submitting, emails are sending and no form submissions are coming through. Business has ground to a halt.

    Please advise, how can this be resolved ASAP.


    Page URL:

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    Answered by ashdav on May 15, 2013 at 12:59 AM

    FYI the error began occuring after trying to integrate the form with DropBox. The integration failed and the form started redirecting to a blank page. I tried the same integration with Google Drive with the same results.

    I then removed these integrations but the form still fails to submit. I've cleared my cache, even cloned the form and run it from your direct link but any submission just returns a blank page and then a Form ID error.

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    JotForm Support

    Answered by liyam on May 15, 2013 at 01:31 AM

    Hello ashdav. I just tested your form and was able to see the thank you page.  I also received the autoresponder from it.  Is it possible for you to do another test and see if you'll still encounter any problems along the process?