Email confirmation link didn't work and account login suspended

  • Axel Sotelo
    Asked on February 20, 2020 at 9:52 PM

    Hi, I created an account yesterday, but the email I received to confirm my email contained an invalid link (that's literally what the page says when I try to click on the link). I was able to create a couple of short forms, but when I tried to login on the page to request nonprofit pricing (this account is for our church ESL program), it tells me the login is suspend. Help, please!

  • BJoanna
    Replied on February 21, 2020 at 3:01 AM

    Sorry for the inconvenience this may have caused you. 

    Your account was suspended because you did not verify your account email address. I activated your account and sent you a new email verification link. Please verify your email address.