Photos not showing in PDF document

  • wesley.crodrigues
    Asked on February 20, 2020 at 10:55 PM
    Boa Noite!
    A Foto não esta aparecendo no relatorio pdf, segue arquivo para verificação
    Wesley C. Rodrigues
    wesley_crodrigues wesley.crodrigues@gmail.com
    ...
  • jherwin
    Replied on February 21, 2020 at 4:23 AM

    Hello Wesley - Can you please send us a screenshot of the PDF document you're receiving? I checked your PDF editor and all the images are showing.

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum

    Looking forward to your response.

  • wesley.crodrigues
    Replied on February 21, 2020 at 4:50 AM
    Bom dia!
    Segue a imagem de onde não estou conseguindo visualizar as imagens, os
    demais também estou conseguindo visualizar
    Obrigado
    [image: Image]
    Wesley C. Rodrigues
    wesley_crodrigues wesley.crodrigues@gmail.com
    Em sex., 21 de fev. de 2020 às 06:23, JotForm
    escreveu:
    ...
  • jherwin
    Replied on February 21, 2020 at 6:16 AM

    If you have included screenshot images in your latest response, it was not uploaded properly so we were not able to see them. You can upload them again on your next response.

    Follow the steps on this guide: How-to-Post-Screenshots-to-Our-Support-Forum

    Make sure to open this thread: https://www.jotform.com/answers/2173792 on a browser and upload the screenshots.

    We'll wait for your reply.

  • wesley.crodrigues
    Replied on February 21, 2020 at 2:50 PM
    Segue O Arquivo PDF onde não esta aparecendo as fotos é Precificação Açougue
    Wesley C. Rodrigues
    wesley_crodrigues wesley.crodrigues@gmail.com
    Em sex., 21 de fev. de 2020 às 08:16, JotForm
    escreveu:
    ...
  • VincentJay
    Replied on February 21, 2020 at 5:00 PM

    I am not sure if I understand your last reply. What do you mean Butchery Pricing? If that is one of your submissions, please provide the Submission ID by following this guide (https://www.jotform.com/help/549-Where-to-Find-the-Submission-ID) and we will check the missing images. 

    Also, please try updating your Account Privacy settings and disable these options:

    1582322201cbsbs Screenshot 10

    And then try to open the image again and see if the issue still persists.

    Thank you.