What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot remove custom url easily

    Asked by markashton on April 14, 2011 at 12:42 PM

    I've started using the custom url feature. I've noticed that if you would like to revert back to its original jotform url then removing the custom url bit and saving doesn't appear to work. It retains the custom url .. and has difficulty shaking it off

    Can you try it and see if I'm mistaken

    Thanks Mark

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    JotForm Support

    Answered by liyam on April 14, 2011 at 01:02 PM

    Hello Mark,

    I checked it and you are right.  I will submit a ticket to our developers to look into this.

    Thank you for your patience.