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flyerzoneAsked on February 21, 2020 at 3:16 AM
Hallo
Wieso wurde mein Account Downgraeded??? Creditkarte ist nicht abgelaufen!
User info = info@mediaprime.ch
Es hat geheissen, das der Plan immer der selbe ist, solange ich nichts ändere!!!
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roneetReplied on February 21, 2020 at 6:56 AM
It seems you have upgraded your account to the Bronze yearly plan today. The previous plan expired on 08.02.2020.
I believe you did not have sufficient balance when our processor tried to charge your Credit Card so your account was downgraded.
Let us know if you have further questions.
Thanks.