Account suspended

  • Profile Image
    Randy 
    Asked on February 21, 2020 at 04:09 PM

    Can you let me know what is going on with this free account.   It says suspended and I can't log in. Even after changing my password.



  • Profile Image
    jonathan
    Answered on February 21, 2020 at 06:06 PM

    We apologize for inconvenience caused. I checked your account/username CSFDStation13 and I noted that it was auto suspended by the Phishing detector due suspicious form on the account.

    However, after manually reviewing your form, I found that it was a mistake. I have now corrected and reactivated the account and form.

    You can check the updated status when you log in again at https://www.jotform.com/login

    Let us know if you need further assistance.