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  • Profile Image

    did you added a new feature? My notification email has changed

    Asked by arayaGraphics on May 15, 2013 at 10:44 AM

    When setting up a new form last night, a new box poped up.

    It asked me to enter the email to where I wanted my notifications to go.

    I thought that was the form that I was working on, but it seems like it changed all forms.

    How can I go back to the way it was before that change.

    I forms notifications go to different people.

     

    Thank you,

    Dave

    email new form different
  • Profile Image

    Answered by arayaGraphics on May 15, 2013 at 11:00 AM

    I just noticed that what changed was my email in my profile.

    I updated that email, and I think it changed the first notification back to what it was.

    Please advice.

    Dave.

  • Profile Image
    JotForm Support

    Answered by KadeJM on May 15, 2013 at 11:36 AM

    Hi Dave, To my knowledge that is a feature that was added not too long ago. It is a pop-up window that appears for forms that are detected as not having any Email Notifications set up so it appears as a reminder so that you can receive an Email Notification for your form in the event that you do not already have one set up. It's not supposed to change anything or appear if you have on already as far as I know.

    Can you please check inside your Email Notification and make sure that the Recipient hasn't changed? If it has, then what is the email supposed to be and is this the same for the rest of your Email Recipients? Or are they all different?

    If you have any further questions or issues with any of this please let us know.