Form submission email problems.

  • Profile Image
    wolmediacrew
    Asked on May 15, 2013 at 10:52 AM

    I have setup an email notification on a form but no emails are going to that address.  Everytime I hit the "test email" button it send a test email to my account email address.  I have setup 10-12 forms without this problem.  I could be missing something but I cant find out what.

  • Profile Image
    sidharth_kch
    Answered on May 15, 2013 at 11:09 AM

    @wolmediacrew

    "Test Email" button sends email to your account email address and not to the Recipient email of your notification. That's how its designed to test the email content.

    You can quickly click on the preview button of your form and submit the data to test the newly added notification.

    Request you to test your actual form and then let us know if you are not receiving the notification.

    Thanks,

    Sidharth

     

  • Profile Image
    wolmediacrew
    Answered on May 16, 2013 at 11:11 AM

    OK got it.  test email goes to the account.  Thanks.  BTW - I love working with you guys here at JotForm.  Great forms! Easy layouts. Quick support.  Thanks!!

  • Profile Image
    sidharth_kch
    Answered on May 16, 2013 at 11:18 AM

    @wolmediacrew

    Your feedback is highly appreciated.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth