What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've forgotten my password and your reset button doesn't seem to be working.

    Asked by Shellene Iverson on April 14, 2011 at 02:19 PM
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    Answered by allanftd on April 14, 2011 at 04:27 PM

    Hi Shellene,

    We have sent the password reset instructions to your email address capri-iverson-reporting@q.com. If you still failed to receive, please check your Inbox's spam or junk mail folder.

    Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by Elson Pettie  on June 05, 2017 at 06:49 AM

    I have not received a reset for my password

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    Answered by Elson Pettie  on June 05, 2017 at 06:51 AM

    please send me a telephone number so I can get this matter fixed.  I need your help
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    JotForm Support

    Answered by AIDAN on June 05, 2017 at 08:06 AM

    I will be addressing your request in this new thread: https://www.jotform.com/answers/1163370

    Thank you.