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Crystal Mercer, OwnerAsked on February 22, 2020 at 12:28 PM
Please review my account, remove any phishing resources from my forms, and then reactivate my account.
Thank you sooo much!
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Michelle JotForm SupportReplied on February 22, 2020 at 1:24 PM
This form https://www.jotform.com/200442268048148 was found on your account as suspicious of phishing activity because you're collecting user credentials.
Gathering these types of data violates our Terms of Use.
Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly use something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.
I have removed the offending fields on this form and reactivated your account. Please refrain from re-adding these kinds of fields to prevent permanent account suspension.
Try logging in now and let us know if you need further assistance.