Login is suspended

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    Andrew Johnson 
    Asked on February 22, 2020 at 04:50 PM

    Hi Team,

    I am trying to login and it says account suspended. Is this because I am logged in on another computer? 

    Thank you,


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    Answered on February 22, 2020 at 07:51 PM

    Hi Andrew,

    This account has been suspended because your form 200504943658154 is offering loan applications and this was flagged by our automated system.

    We will need to ask you to send us proof of legitimacy:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    Send these proofs to reviewers@jotform.com with Thread #2176109 as your subject. We will let you know about the status of your account after a thorough review of your proof.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. 

    Thank you.