Send the autoresponders on specific dates? 

  • Profile Image
    islanddesign
    Asked on February 23, 2020 at 03:40 PM
    Is it possible to send the autoresponders on specific dates? 
  • Profile Image
    jonathan
    Answered on February 23, 2020 at 03:44 PM

    Yes it is possible to schedule the sending of Autoresponder Emails.

    Please refer to the user guide : 

    Utilizing the "Send Emails Later" Function of the Autoresponder Emails

    Let us know if you need further assistance.




  • Profile Image
    islanddesign
    Answered on February 23, 2020 at 03:54 PM

    I know this is possible. However, it won't work for what I'm trying to do... The reason why I asked this question in the previous question is because it relates to what I originally asked.


    I don't want to manually have to track the sending of the payment reminder emails

  • Profile Image
    Mike_G
    Answered on February 23, 2020 at 04:52 PM

    I have read the requirements you posted in the original thread.

    And, from what I understand, you would like your respondents to have an option to pay in full or to just pay for the deposit and the remaining balance will be settled partially into different dates (on or before April 1, on or before July 1, and on or before September 1).

    If your respondents chose to just pay only for the deposit, they should receive an email autoresponder two weeks before, a week before and the day before each payment due date.


    We will still have to test it but I think your requirements can be possibly achieved if it is okay with you to let your respondents submit your form multiple times. A new submission will be recorded every time they submit the form unless they have chosen to pay in full.

    So it will be 1 submission when they pay for the deposit and there will be 3 more submissions after, 1 each time they pay partially for the remaining balance.

    Respondents will receive the email autoresponder reminding them about the next payment due date as they submit the form.

    This means that with the payment plan you posted in the other thread,

    Payment 1 of $795 is due now in order to reserve the dates.

    Payment 2 of $795 is due on or before April 1, 2020.

    Payment 3 of $795 is due on or before July 1, 2020.

    Payment 4 of $1295 is due on or before September 1, 2020, and includes a refundable $500

    there will be a total of 4 submissions for a single respondent.

    Please let us know if you are okay with that workaround so we can give you the instructions on how you can create your form.

    We will wait for your response.

  • Profile Image
    islanddesign
    Answered on February 23, 2020 at 05:09 PM

    I just sent a response in the original question and yes, I was thinking that multiple emails would need to be sent. We just can't hardcode the dates as rentals happen at varying times throughout the year. The dates were given as an example...

     https://www.jotform.com/answers/2127084-Rental-booking-form-with-deposit-and-multiple-payments/?entrymessage=10732640770

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    Albert_G
    Answered on February 23, 2020 at 05:41 PM

    Hi islanddesign,

    My colleague will be responding to you on the original thread.
    https://www.jotform.com/answers/2127084-Rental-booking-form-with-deposit-and-multiple-payments/?entrymessage=10732640770

    Thank you.