Form shows error message "Sorry Only one entry is allowed"

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    Jame_Nicholson_Plank
    Asked on February 23, 2020 at 04:59 PM

    Trying out jotforms and you specify that you get 100 free submissions, yet every time I try to enter a second test I get " Sorry! only one submission allowed" ? What am I doing wrong?

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    AshtonP
    Answered on February 23, 2020 at 06:01 PM

    Normally, this happens if the Unique Submission or Unique Question is turned on. These features limit the form submissions to prevent multiple or duplicate submissions. I checked your form: "200506572204848" and I can see that it is set to "No check". You may refer to these guides:

    Guide 1: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    Guide 2: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

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    In case if this issue is occurring in some other form, Go to Settings > Form Settings > Show More Options then scroll down to Unique Submissions and set the field to No Check.

    Hope this helps.

    Do get back to us if you have any questions.