What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your form and dont see any issue with that. I checked our email server logs and see thate emails are getting delivered to your email id. Here is the email log for your reference:
/var/log/jotform/amazonSES.log:[14/May/2013:10:59:42 -0400] 13612008215 AmazonSES Sent email to email@example.com - MessageID:0000013ea38dd95c-78a0fa77-3d3b-4b89-bf0a-55cbe5e53b56-000000 - RequestId:e872d95a-bca6-11e2-bdfa-9b54a5f499e6
Request you to please check your SPAM folder and see if the emails are there.
Let us know if you continue to have this issue.
I just checked everthing and we did not received anything. I test the form through the jotform.com and it does send the form with the test but not when you actually upload anything. It sends the file to my dropbox, but no form.
Also got this error:
Details: Array ( [type] => 2 [message] => ftp_login(): Login authentication failed [file] => /www/v3/builds/d20a682fe82304addad8b42553fa672394ec75cc/lib/classes/FTPLib.php [line] => 45 )
I checked your form. To ensure the delivery of emails, request you to please change the "Sender Email" of your notification to "firstname.lastname@example.org". Refer screenshot below:
On the error you are getting, its says that the FTP login credentials you have added is not correct. I was not able to reproduce this error as you have removed the FTP integration.
Please let us know if changing the sender email solves your issue.
GOT IT! For some reason my ftp intergration changed at some point, so I decided to just remove it as I now use dropbox.
THank you very much @sidharth_kch for your time.