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Getting a lot of file download errorsAsked by rockersdive on May 15, 2013 at 02:43 PM
Over the course of the last few days we have seen MANY errors on mp3 submissions throuugh jotform. As you may sumise we are a radio station and submissions are an integral part of our operations.
Below please show sampling of errors we are seeing. can you please look into this issue?
This from an email sent at about 3 am today:This XML file does not appear to have any style information associated with it. The document tree is shown below.<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>BF2BDBC27280B39D</RequestId><HostId>5GwJ0443nd4RsggEakji0EDP6/SVw0WDxLnresX7xRR8VlkPdvEpu9iCPBWJcJ2E</HostId>
This from an email yesterday at about 6 30 pmThis XML file does not appear to have any style information associated with it. The document tree is shown below.<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>E78B4E534E5CCEA4</RequestId><HostId>fXyRmJTzekFPAI2PCj+HtTzEpBYUxxPCytCnowf8FkwEKqzBesEAR6Q+WPHdAZbA</HostId></Error>
We are very sorry for the inconveniences caused.
We had a temporary problem with upload links on email alerts. The files should be accessible from your form Submissions page. Also, the problem should be fixed on fresh email alerts.
Please let us know if you are still getting any wrong links. Thank you.