Images submissions

  • Tracy Hall
    Asked on February 23, 2020 at 9:38 PM

    Images that are being submitted using the file feature are not coming through - receiving 404 error

    Jotform Thread 2177048 Screenshot
  • Richie JotForm Support
    Replied on February 24, 2020 at 3:30 AM

    I have checked your uploaded file and I am able to view it in your submission page.

    Images submissions Image 1 Screenshot 20

    To clarify, the uploaded file link doesn't work when you try to view it in the notification email or in the autoresponder email?

    Can you please share the steps you took to replicate the issue?

    Looking forward for your response.