What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Edit_link not working

    Asked by timgarrett on April 14, 2011 at 03:17 PM

    First of i would like to say what a absolutly fantastic product. im pretty much blown away by it!! im just running into a small problem. i just cant seem to get edit_link to work it just comes to a email in plane text?


    Page URL:

  • Profile Image
    JotForm Support

    Answered by abajan on April 15, 2011 at 12:18 AM

    Hi timgarrett

    When I filled out your form to test it, the autoresponses contained clickable edit links that worked perfectly. So this is all rather puzzling. Did you correct something prior to my test? I take it that you are literally receiving the string {edit_link}, as shown in your screenshot, in emails? Or are you getting a parsed but unclickable link?

    Perhaps others may be able to figure out what's happening here because I'm at a loss as to what advice should be given.

    Sorry that I could not be of better assistance.

  • Profile Image

    Answered by serkan on April 15, 2011 at 07:16 AM

    @timgarrett I don't see problem on your form. Please provide more details

  • Profile Image

    Answered by tim garrett on April 16, 2011 at 09:17 PM

    its working perfectly now. thanks for the support i will be buying shorty this one amazing product.


    Many many kind regards 


    Tim Garrett