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Dbswain91Asked on February 24, 2020 at 10:47 AM
I have a form that is processing membership payments via stripe. When I export the submissions, the payment info is one big cell of info in Excel (product choices, name and email are all in one cell). How can I export all this data as different columns?
Thanks!
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BJoannaReplied on February 24, 2020 at 1:20 PM
Unfortunately, that is not possible. Considering that a payment field is one field all collected data will be shown is a single column.
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Dbswain91Replied on March 11, 2020 at 3:39 PM
I'm sorry - I'm a huge fan of Jotform, but that is just insane. Please tell me you're working on a way to fix this? We have a membership program with 100s of members and need to be able to break out the payment info.
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Vanessa_TReplied on March 11, 2020 at 5:57 PM
Unfortunately, I am not aware of such ongoing development. Nonetheless, I have raised your concern as a feature request.
Please note that we cannot give any timeframe nor can we guarantee that this will be implemented. You will be notified here once we get an update.