- gemmagazineliAsked on May 15, 2013 at 06:09 PM
If someone fills out a form it does not go directly to my email address. I have to log into jot form to retrieve form submissionsPage URL:
- jeanettebmzAnswered on May 15, 2013 at 09:29 PM
The reason is that your email addresstanya@gem****zineli.com was IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected.'
This means that your email notifications settings were incorrect
In your case SENDER NAME was not assigned to a field from your form where the user enters her name (usually the"Name" field -or similar)
To prevent this issues, please check this guide for further details