Jotform footer coming on my form footer

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    ireg
    Asked on February 24, 2020 at 12:17 PM

    I'm upgrading my account but still your jotform footer coming on my form footer why? and how I can remove it

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    Kiran
    Answered on February 24, 2020 at 02:57 PM

    It seems that you have tried upgrading the account to Bronze monthly plan and the payment did not complete. However, the account is upgraded to Bronze temporarily and the form is not displaying the Jotform footer. You may check once again and change the credit card to upgrade your account from the billing section.

    If you have embedded the form on your website, please share the web page URL so that we can check further and assist you.